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Accounting Manager

Duties & Responsibilities:

  • Manage finance team and determine their KPIS
  • Monitor day to day financial operations
  • Manage and control collection process in due dates
  • Issue invoices (taxable/non-taxable) in accordance with Egyptian tax law
  • Monitor cash flow
  • Conduct audit on company checks
  • Prepare monthly closing reports
  • Prepare & present financial position analysis
  • Monitor company assets (furniture, laptops, etc.)
  • Prepare and present required reports & documents for the annual external audit
  • Prepare and present required reports & documents for the annual audit conducted by Egyptian Tax Authority
  • Manage company budget and work on cost reduction opportunities
  • Performs other related duties as necessary or assigned

Requirements:

  • Bachelor degree in Finance/Accounting or Business Administration
  • MBA/Master of Business Administration is a plus
  • Minimum of 12 years of experience (retail -Technology background is mandatory)
  • Proficiency of using finance software
  • Excellent knowledge of the Egyptian tax law
  • Strong analytical thinking
  • Strong communication skills & presentation skills
  • Time Management and Organization skills
  • Decision Making and Problem Solving
  • Leadership skills
  • Very good English
  • Proficiency in computer skills

Administrative Assistant

Duties & Responsibilities:

  • Answer phone calls and greet visitors
  • Coordinate and schedule meetings and conferences
  • Taking notes and minutes in meetings
  • Order and track stock of stationery and office supplies
  • Responsible for Travel arrangements (airline tickets, hotels & visa) for employee’s business trips
  • Finding ways to improve administrative processes
  • Responsible for office maintenance and facility management

Requirements:

  • Bachelor Degree in Any discipline
  • Minimum 4 years of experience in similar role
  • Excellent English and computer skills
  • Attention to details
  • Problem solving
  • Presentable

HR Manager

Duties & Responsibilities:

  • Oversee all aspects of human resources practices and processes
  • Manage employee relations, company culture and improve communication
  • Handle conflicts, disciplinary actions and terminations
  • Develop and implement HR polices & procedures
  • Manage the recruitment and selection process
  • Develop and update job descriptions
  • Develop salary structure based on market survey
  • Maintain pay plan and benefits program
  • Performance Management: Set KPIs and keep track of employee’s performance
  • Oversee and manage employee’s annual performance appraisal
  • Assess training needs to apply and monitor training programs
  • Conduct exit interviews and prepare turnover analysis

Requirements:

  • Bachelor degree in Human Resources or related field
  • HR Diploma is a must
  • Minimum 10 years of relevant experience
  • 5 years of proven experience as an HR Manager
  • Excellent English & computer skills
  • People oriented and results driven
  • Excellent listening, negotiation skills
  • In-depth knowledge of labor law and HR best practices
  • Excellent communication skill
  • Time management & problem solving
  • Excellent Leadership skills and decision making
  • Attention to details

Account Manager

Duties & Responsibilities:

  • Manage the relationships with external sellers, communicate with internal leadership, develop scalable processes for new workstreams, and dive deep into problem solving and magic making for our customers
  • Manage new and existing sellers for growing our business
  • Conducts vendor analysis and makes recommendations for initiatives that optimize for business growth
  • Manages day to day business relationship, and proactively and autonomously negotiates costs, promotional opportunities, and other business inputs with vendors
  • Uses data to identify trends, opportunities and risks and translate those insights into actions to drive long-term growth
  • Lead, building, and executing account level strategies to drive growth for seller’s accounts
  • Monitoring and optimizing daily sales for your key accounts
  • Ensuring product availability by planning stock allocations with key accounts
  • Monitoring and planning traffic driving mechanics to key accounts
  • Identifying content improvements to convert traffic
  • Working with the key accounts to improve on their ability to fulfill orders in a timely fashion
  • Monitoring and working with key accounts to use promotional tools to convert traffic
  • Planning and delivering revenue growth for the portfolio
  • Working with key accounts to grow the assortment on our websites
  • Reviewing weekly, monthly, and quarterly performance vs. plan with your key merchants
  • Working with cross-functional teams to execute strategic projects, as well as address merchants concerns with regards to operations, cs and other parties
  • Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines

Requirements:

  • Must Have:
    • Bachelors’ degree in Business, Fashion or Digital Marketing or related field
    • 3 - 5 years of experience in Retail or e-commerce sector
    • Experience in e-commerce, retail, business development, buying or project management roles
    • In depth knowledge of category, merchandising and sales operations & processes
    • Confidence developing and overseeing retail and eCommerce-focused digital marketing strategies
    • Experience of handling negotiations and being able to build strong relations across key stakeholders
    • Strong analytical and numerical skills with experience in producing trade reports and analysis
    • Managing multiple responsibilities within a fast-paced environment and preferably with experience in ecommerce
    • Strong in driving results and constantly improving ways of working
    • Analytical to follow up and estimate performance
    • Strong interest in data
    • Solid understanding of e-commerce frameworks
    • Customer Services Diploma
  • Good to Have:
    • E-commerce & Retail Experience
    • Experience of IT Field culture in Egypt and KSA
    • Previous working experience in an International Tech, Tele Communication would be an advantage
    • Passion for technology and for disrupting consumer/merchant experiences
    • Experience in negotiations, pricing, or inventory management
    • Highly operational, with an understanding of retail processes
    • Selling & Negotiation Course
  • Strong interpersonal and communication skills, both written and verbal with demonstrated ability to influence others
  • Strong analytical skills & ability to use data to understand root causes of performance and make decisions
  • Action and solution-oriented mindset, comfortable in a fast-moving entrepreneurial environment
  • Strong ownership and attention to details
  • Passion about improving both customer and seller experience
  • Team spirit and enthusiasm about learning
  • Ability to prioritize, multitask and manage multiple projects successfully in a fast-paced and dynamic environment
  • Hand-on experience of Microsoft Office and similar applications
  • Fluent in English
  • Ability to effectively communicate in English, in both oral and written forms

Category Manager

Duties & Responsibilities:

  • Manage our brands and partners including, sales, marketing, inventory, pricing, on-site visibility & traffic, collaboration, evaluation, and execution
  • Building digital journeys for our various brands through website, mobile applications, and online platformers
  • Creating product portfolio strategies needed to maximize sales and drive conversion targets for the respective brand/ category
  • Managing, responsible for devising the right growth strategy and for overseeing all execution-related matters
  • Develop and implement category strategy to achieve revenue and profitability goals along with creating pricing strategy
  • Drive appropriate commercial relationships with suppliers, for achieving the lowest total cost of ownership that meets the business’ goals
  • Achieve category targets Sales, Orders, margin, and stock turnover
  • Monitoring market trends and understanding competitors’ product range offerings and pricing
  • Increase and expanding category selection
  • Lead and define the contract management strategy with suppliers
  • Lead sourcing engagements and competitive bidding to achieve cost savings
  • Develop negotiation strategies to deliver against business objectives and achieve sustainable relationships with suppliers
  • Collaborate across functions to drive business goals (including Marketing, Sales, Business Development and Operations) and expose the highest conversion drivers
  • Set up the structure and process required for operations procurement
  • Influence suppliers' processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations & sellers
  • Negotiate and implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions
  • Analyze and understand data to create accurate forecasting
  • Facilitate business reviews to discuss best practices and issues and to ultimately improve supplier performance and strengthen business partnerships

Requirements:

  • Must Have:
    • Bachelors’ degree in Business, Economics, Fashion or Digital Marketing or related field
    • 3 - 5 years of experience in Retail or e-commerce sector
    • Experience in Procurement or operations or finance or Category Management
    • In depth knowledge of category, merchandising and sales operations & processes
    • Confidence developing and overseeing retail and eCommerce-focused digital marketing strategies
    • Deep understanding of ecommerce product management
    • Familiarity with marketing, sales, and supply chain management and are both creative and analytical in their decision-making
    • Solid understanding of e-commerce frameworks
    • Analytical to follow up and estimate performance
    • Strong interest in data
    • Self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
    • Procurement Diploma
  • Good to Have:
    • E-commerce & Retail Experience
    • Experience of IT Field culture in Egypt and KSA
    • Previous working experience in an International Tech, Tele Communication would be an advantage
    • Passion for technology and for disrupting consumer/merchant experiences
    • Experience in eCommerce with an analytical / mgmt. consulting / startup background
    • Experience in the digital marketing field
  • Have strong networking and negotiation skills
  • Team player, adaptive, ability to multi-task
  • Innovative and entrepreneurial focus
  • Excellent interpersonal & collaboration skills
  • Strong Analytical Capabilities
  • Strong communication, alignment, and collaboration skills
  • Highly analytical and structured in your decision-making process and a problem-solving attitude
  • Hand-on experience of Microsoft Office and similar applications
  • Fluent in English
  • Ability to effectively communicate in English, in both oral and written forms

Commercial Manager

Duties & Responsibilities:

  • Be responsible for the day-to-day management of etmana e-commerce platform, trading them effectively, optimizing user journeys, and aligning efforts with the digital acquisition and retention teams
  • Overseeing the platform’s offering, vendors relation management, and pricing strategies and tactics
  • Manage the platforms globally and ensuring achievement of annual targets in terms of revenue and operating expenses
  • Use data, and other engagement tools for optimizations teams to ensure high conversion, higher average order value and customer engagement
  • Develop and implement ecommerce strategy in order to improve website performance
  • Manage all online activity in relation to traffic acquisition, sales, conversion, testing, and reporting
  • Analyze suppliers and brands for potential growth, profitability, sales revenues, and implementation of necessary plans of action
  • Perform pricing analysis to recommend pricing tactics and strategies for all categories under the platform
  • Understand the requirements of existing customers to ensure their needs are being met
  • Act to acquire new customers and manage client relationships (new and existing)
  • Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.)
  • Build and maintain profitable partnerships with key stakeholders
  • Work with developers to improve website speed
  • Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition
  • Research market in order to discover new trends and technologies in order to improve website performance
  • Analyze various data in order to deliver data driven strategies & deliver top performance to achieve KPI’s
  • Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media
  • Develop content calendar and oversee website uploads and landing pages development
  • Regular reporting on website performance and customer experience metrics-optimizing site operations, identifying opportunities, and suggesting strategies to achieve sales growth
  • Report on performance

Requirements:

  • Must Have:
    • Bachelors’ degree in Business, Economics, Fashion or Digital Marketing or related field
    • 9 - 12 years of experience in Retail or e-commerce sector
    • Knowledge of implementing digital marketing concepts such as PPC, SEO, social media, display, and affiliate channels
    • Confidence developing and overseeing retail and eCommerce-focused digital marketing strategies
    • Confidence in traffic analysis, reporting tools and optimization
    • Strong and proven leadership experience with a focus to build highly performing teams in a dynamic environment
    • Strong in driving results and constantly improving ways of working
    • Sales driven and commercial awareness, salesmanship for day-to-day optimization of site and product performance
    • Solid understanding of e-commerce frameworks
    • Analytical to follow up and estimate performance
    • Strong interest in data
    • Digital Marketing Diploma
    • Sales Certification
  • Good to Have:
    • E-commerce & Retail Experience
    • Experience of IT Field culture in Egypt and KSA
    • Experience in using the Agile Program
    • Previous working experience in an International Tech, Tele Communication would be an advantage
    • Understanding of UX, web design, customer flow and web analysis
    • Experience in the digital marketing field
    • Self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
    • Certificate or degree in IT, graphic design business or administration
    • Google Digital Marketing & E-commerce Professional Certificate
  • Selling Skills
  • Leadership & coaching skills
  • Analysis and Decision Making
  • Integrity and commitment
  • Communicating and influencing
  • Equality, Diversity and Respect
  • Detail orientated
  • Self-motivated
  • Ability to prioritize, multitask and manage multiple projects successfully in a fast-paced and dynamic environment
  • Strong attention to detail and commitment to delivery of quality/accurate work products
  • Ability to work under pressure while meeting deadlines
  • Hand-on experience of Microsoft Office and similar applications
  • Fluent in English
  • Ability to effectively communicate in English, in both oral and written forms

Data Admin

Duties & Responsibilities:

  • Be responsible for updating, maintaining, and listing records for products, materials and maintaining associated inventory and vendor data
  • Improve and enhance overall customer experience as well as promote catalog products
  • Ensure all products are appropriately listed online with accurate images, descriptions, keywords, pricing, and metadata required to facilitate promotion and sale of products
  • Maintain database for website and selling platforms
  • Create product listings
  • Data entry with digital photos
  • Ensuring that images, specs, product info, and manuals are accurate and meet Superior Equipment Marketing’s standards
  • Auditing product data to ensure integrity and quality
  • Arranging products as per categories and subcategories Adding product images Processing basic images by cleaning up if required & cropping images
  • Updating products on live websites
  • Working on Excel spreadsheets for additions, deletions, and price updates with accuracy

Requirements:

  • Must Have:
    • Bachelor's degree or equivalent
    • 0 - 3 years of experience in Retail or e-commerce sector
    • Experience in e-Commerce or catalog product listings
    • Knowledge of implementing digital marketing concepts such as PPC, SEO, social media, display, and affiliate channels
    • Confidence developing and overseeing retail and eCommerce-focused digital marketing strategies
    • Confidence in traffic analysis, reporting tools and optimization
    • Comfortable working with data, error reports, excel spreadsheets
    • Strong data management with ability to use data analytics to guide decisions & judgment
    • Strong in driving results and constantly improving ways of working
    • Strong interest in data
    • Data Management Course
  • Good to Have:
    • Experience in Photo editing & data Entry
    • E-commerce & Retail Experience
    • Experience of IT Field culture in Egypt and KSA
    • Knowledge of HTML
    • Solid understanding of e-commerce frameworks
  • Communication skills
  • Ability to multitask
  • Attention to detail with a high level of accuracy
  • Work independently as well as with a team
  • Ability to consistently meet project deadlines
  • Hand-on experience of Microsoft Office and similar applications
  • Very good in English

Digital Merchandiser

Duties & Responsibilities:

  • End-to-end ownership of merchandizing, pricing
  • Support in excel reporting in an efficient and timely execution for the team on weekly, monthly, seasonal and yearly basis
  • Weekly trade and performance analysis, making recommendations for commercial opportunities on a brand/category level to feed into weekly buying, content and marketing strategies
  • Maintain full price and markdown pricing uploads in line with brand and business guidelines accurately
  • Adhoc analysis as and when required
  • Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year
  • Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development
  • Optimize category's navigation / Pages and merchandise onsite for optimum conversion
  • Constantly analyze category data and try various campaigns/ideas which will help conversion rate optimization for the categories
  • Benchmark across various companies/industries to stay up to date with technologies and customer acquisition/retention methods which can be used towards etmana’s campaigns
  • Drive overall customer experience & enhancement initiatives for relevant categories across the site
  • Liaise with category managers on deals for relevant categories

Requirements:

  • Bachelor degree in Marketing or related field
  • Minimum of 3 years of relevant experience in a similar role
  • Excellent interpersonal and communication skills, capable of presenting within senior forums
  • Able to operate across and manage multiple roles/functions
  • Ability to roll up sleeves and get your hands dirty when you’re needed to
  • Work in highly ambiguous situations comfortably
  • Proven ability in working under high pressure, target oriented job profile with successful track record

Growth Senior Specialist

Duties & Responsibilities:

  • Conduct market research to identify opportunities for new products or services within current markets
  • Meet or exceed monthly/quarterly revenue expectations
  • Increase customer retention by identifying customer needs and providing excellent service
  • Create and maintain a list of target clients for new products or services
  • Conduct research about competitors in order to identify opportunities for the company to gain market share
  • Create marketing campaigns that target specific customer segments or geographic regions
  • Forecast future demand for products or services

Requirements:

  • Bachelor degree in Business Administration or relevant field
  • 5+ years of experience in similar role
  • Marketing Agency experience is mandatory
  • Excellent communication skills
  • Excellent analytical, critical thinking, and problem-solving skills
  • Dynamic, self-starter with excellent communication skills

Inventory Controller

Duties & Responsibilities:

  • Monitoring inventory levels and replenishing stock as needed
  • Developing and implementing inventory control systems and practices.
  • Liaising and negotiating with vendors and suppliers to ensure the quality of stock purchases
  • Coordinating the logistics of purchase orders, stock transfers, deliveries, tagging, and processing
  • Forecasting supply and demand requirements to ensure stock availability
  • Tracking inbound and outbound orders to prevent overstocking and out-of stock (OOS)
  • Analyzing and reviewing supply chain data to identify and resolve issues
  • Generating purchase and pricing reports, supply chain analysis, and inventory management systems
  • Performing regular stock checks and reporting any issues to the supervisor
  • Maintaining and updating records of purchase orders, pricing reports, and inventory records

Requirements:

  • Bachelor's degree in logistics, business administration, or similar preferred
  • A minimum of 2 years of experience in retail, warehousing, logistics, or similar
  • Excellent knowledge of inventory management software such as NetSuite, Fishbowl, and Zoho Inventory
  • Exceptional understanding of inventory management practices such as ABC analysis and cycle counting
  • Good analytical and logistical thinking abilities
  • Strong written and verbal communication skills
  • Exceptional collaboration and negotiation abilities
  • Excellent time Management

Logistic Coordinator

Duties & Responsibilities:

  • Managing day to day operations for eCommerce shipments creation & order Management
  • Monitoring daily opened orders, working with our internal teams, fulfillment providers, and shipping carriers to quickly resolve delivery exceptions and deliver orders on time
  • Work closely with CS Team, commercial team, and Shipping Services Suppliers to support smooth and efficient operations
  • Support & collaborate between Supply Chain, Customer Service, Internal Logistics, Shipping Carriers, and IT Teams
  • Manage e-commerce order processing and inventory requests
  • Organize e-commerce transportation activities, including storage of goods, managing information accrued from point of origin to delivery, transportation movements, and arranging for services as necessary
  • Coordinate and track movement of goods through logistic pathways
  • Execute logistics daily & monthly plan to move products and packages to reach destinations on schedule
  • Support in customer enquiries and returns providing support with shipping, in case of any delays or courier service errors, lodging investigations with courier services in case of loss, ensuring returns terms and conditions are observed
  • Proactively identify operational problems, suggest solutions, and independently resolve issues
  • Performs other related duties as assigned

Requirements:

  • Must Have:
    • Bachelors’ degree in business administration, logistics, supply chain, or relevant field
    • Min 3 years of experience in in order fulfillment, e-commerce, and sales
    • In-depth knowledge of the consumer goods industry
    • Solid understanding of logistics and inventory management methodology
    • Experienced in online Platform business
    • Geography and location knowledge
    • Good knowledge of both Inbound and outbound logistic best practices
    • Logistics Certifications
  • Good to Have:
    • E-commerce & Retail Experience
    • Careful and thorough attitude with a good work ethic
    • Knowledge of laws, regulations and import requirements
    • Basic accounting knowledge
  • Excellent written, verbal and math skills
  • Results driven, a self-starter, and customer focused
  • Team player and able to work with others
  • Outstanding analytical, problem-solving, and organizational Skills
  • Multitasking skills
  • Exceptional verbal and written communication skills
  • Interpersonal and communication skills
  • Customer services skills
  • Data analysis skills
  • Ability to learn quickly
  • High attention to detail
  • High proficiency in computer and internet use including Microsoft Office
  • Hand-on experience of Logistics software
  • Ability to effectively communicate in English, in both oral and written forms

Operation & Logistic Team Leader

Duties & Responsibilities:

  • Managing the company's overall operations and logistics strategy in order to maximize the process efficiency and productivity, and ensure that the management of supply, demand, purchase, inbound and last mile logistics, warehouse, and the planning and scheduling of relevant operational activities
  • Ensure that customers are confident that their packages are secure and will be delivered without any hassle
  • Support customer service and delivery activities by coordinating and directing teams tasked with shipping, receiving, and storage of goods. And focus on order fulfillment and supply chain coordination
  • Ensure that all operations & logistics related processes associated with each activity are adhered on month, quarter & year-end, and are executed accurately and in a timely manner
  • Ensure that all necessary processes and operations set ups are in place to ensure no stock is lost in the office, stock counts are accurate, and any variances are fully investigated
  • Ensure adequate stock management tools and processes are in place to enable efficient working across all platforms
  • Organizing warehouse, label goods, plot routes, and process shipments
  • Ensuring that shipping and receiving processes, directly contributing to warehouse activities during busy periods to ensure a high level of customer service
  • Planning and monitoring inbound and outgoing deliveries
  • Supervising logistics, warehouse, and transportation
  • Collate finance related data (stock levels, stock take, budgets, unit economics, etc...) and disseminate to related team to enable the completion of related tasks
  • Ensuring all operations adhere to laws, guidelines, and ISO requirements
  • Ensure that team responds to customer orders queries in line with standards set and agreed response times
  • Explore local expectations of customer orders service and service provided by competitors and tailor responses accordingly minimizing losses and maximizing revenue
  • Compile statistics relating to customer orders service performance and produce a variety of reports to analyze data and identify key areas where improvement is required
  • Collate useful qualitative feedback from customer orders and share with other managers to assist in product development and adoption of improved practices
  • Responding to any issues or complaints
  • Lead the strategic development of the Operations and Logistics management activities

Requirements:

  • Must Have:
    • Bachelors’ degree in business administration, logistics, supply chain, or relevant field
    • 5 - 7 years of experience in in a similar role
    • In-depth knowledge of the consumer goods industry
    • Solid understanding of logistics and inventory management methodology
    • Experienced in working with the new Customs/Clearance System in Egypt using the new online Platform business sector or industry knowledge
    • Geography and location knowledge
    • Good knowledge of both inbound and outbound logistic best practices
    • Logistics Certifications
  • Good to Have:
    • E-commerce & Retail Experience
    • Careful and thorough attitude with a good work ethic
    • Knowledge of laws, regulations and import requirements
    • Basic accounting knowledge
    • Supply Chain Diploma
  • Outstanding analytical, problem-solving, and organizational Skills
  • Multitasking skills
  • Leadership skills
  • Exceptional verbal and written communication skills
  • Interpersonal and communication skills
  • Customer services skills
  • Data analysis skills
  • An innovation and solutions-orientated mindset
  • Ability to learn quickly
  • High attention to detail
  • Hand-on experience of Microsoft Office and similar applications
  • Hand-on experience of Logistics software
  • Hand-on experience of Database software
  • Fluent in English
  • Ability to effectively communicate in English, in both oral and written forms

Purchasing Manager

Duties & Responsibilities:

  • Developing and implementing purchasing strategies
  • Managing daily purchasing activities, supervising staff, and allocating tasks
  • Managing supplier relations and negotiating contracts, prices, timelines, etc.
  • Maintaining the supplier database, purchase records, and related documentation
  • Coordinating with inventory control to determine and manage inventory needs
  • Managing the maintenance of office/manufacturing equipment and machinery
  • Ensuring that all procured items meet the required quality standards and specifications
  • Preparing cost estimates and managing budgets
  • Working to improve purchasing systems and processes
  • Training new employees in the purchasing process and how to use the purchasing system

Requirements:

  • Degree in business administration or a related field
  • Experience as a purchasing manager or in a similar position
  • Deep knowledge of inventory and supply chain management
  • Supervisory and management experience
  • Proficiency in Microsoft Office and purchasing software
  • Excellent communication skills, both written and verbal
  • Strong critical thinking and negotiation skills
  • Strong planning and organizational skills
  • Ability to work independently

Website Merchandiser

Duties & Responsibilities:

  • Guarantee a WOW experience for our users by offering an understandable and accessible navigation structure to ensure the availability of products on the website and other platforms
  • Lead on the Internal Search Engine to ensure that they are rightly merchandised
  • Supports and assists the digital content team across trading and merchandising, product content for the online promotional activities across multiple categories
  • Be responsible of the customer experience to reflect brand values and customer promise
  • Creates a working environment, which encourages brand values, teamwork, and delivery of results
  • Managing front end and content of websites and other platforms, as part of the Ecommerce and Consumer Experience team
  • Implement and optimize online assets, online campaigns, new product launches, and new website and other platforms requirements
  • Uploading campaign and promotion details to the website and other platforms
  • Ensuring accuracy with uploaded content, reviewing spelling, grammar, and prices
  • Updating products on live websites
  • Amending banners, adverts and credit offers as part of campaigns on the website whilst updating any new products or promotional websites

Requirements:

  • Must Have:
    • Bachelor's degree or equivalent
    • 0 - 3 years of experience in Retail or e-commerce sector
    • Experience in e-Commerce or catalog product listings & relevant Merchandising role
    • Highly operational, with an understanding of retail processes
    • Experience with using merchandising tools
    • Strong eye for product and for trading
    • Strong data management with ability to use data analytics to guide decisions & judgment
    • Strong in driving results and constantly improving ways of working
    • A high level of customer focus and the ability to understand customers’ needs
    • COB Certified Web Merchandiser Course
  • Good to Have:
    • E-commerce & Retail Experience
    • Experience of IT Field culture in Egypt and KSA
    • Confidence in traffic analysis, reporting tools and optimization
    • Knowledge of HTML
    • Proven track record of growing a new business and making change happen
    • Understanding of web analytics and metrics
    • Solid understanding of e-commerce frameworks
  • Communication skills
  • Ability to multitask
  • Attention to detail with a high level of accuracy
  • Work independently as well as with a team
  • Ability to consistently meet project deadlines
  • Hand-on experience of Microsoft Office and similar applications
  • Fluent in English
  • Ability to effectively communicate in English, in both oral and written forms

Digital Marketing Manager

Duties & Responsibilities:

  • Achieve the conversion rate from total leads through company digital marketing channels
  • Achieve the success rate of planned digital marketing campaigns
  • Achieve the planned customer traffic through all digital channels
  • Achieve client recognition degree by identifying the project by its name
  • Send all reports required by the direct manager accurately and within the required time frames
  • Prepare and adhere to budgets
  • Create an effective presence on social media
  • Launch and optimize lead-generation campaigns across email, push, SMS, social
  • Assist in the back end on websites and social media and following up with agencies on prompt action
  • Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback
  • Plan digital marketing and branding objectives
  • Create social media and Google campaigns including content, management, and analytics in-house and/ or through agencies
  • Prompt Content management on website, by using content strategy best practices
  • Design, implement Email campaigns, identify the target audience, lead generation
  • Develop strategies to drive online traffic to the company website, by applying a variety of techniques including and not limited to paid search, SEO and PPC
  • Plan and execute all web, SEO/SEM, and display advertise campaigns
  • Create a line of communication with Customer Service and Sales teams for new campaign update

Requirements:

  • 10-12 years of experience in similar role
  • Excellent understanding of digital marketing concepts and best practices
  • Experience with B2C social media, Google AdWords and email campaigns and SEO/SEM
  • Working knowledge of ad serving tools (e.g., DART, Atlas)
  • Perfect knowledge of web analytics tools (e.g. Google Analytics, Net Insight, Web Trends etc.)
  • Skills and experience in creative content writing
  • Analytical mindset and critical thinking
  • Have a full understanding of media needs and media relationships
  • Tactical understanding of all primary social media platforms
  • Being aware of the latest developments in marketing and sales technology
  • Experience in creative content writing
  • Ability to work in a team or individually as and when required
  • Ability to manage and handle multiple tasks
  • Digital Marketing Diploma
  • E-Commerce Marketing
  • Search Engine Marketing (SEM) – Google Ads
  • Excellent interpersonal, written and oral communication skills
  • Experience with digital marketing forms such as social media marketing and content marketing
  • Competency in Microsoft applications including Word, Excel, and Outlook

Digital Moderator

Duties & Responsibilities:

  • Reviewing and moderating all user-generated content within comments, images, links, videos, audios, private messages and user profiles
  • Liaising with the rest of the team when required to maintain a good relationship with our audience
  • Moderating communities in social networking sites, including Facebook, Twitter, and other social media platforms, and adapting methodology where appropriate to ensure that the brand tone of voice is consistent and to keep our customers satisfied
  • Responding to and following up with queries from any communication channel to provide prospects with prompt and professional information on our products while deploying soft sales skills proactively and ensuring all queries are fulfilled on time
  • Aligning with the rest of the team on campaigns and selling or marketing standards and methodologies to support our business goals
  • Making reports on relevant moderation statistics, issues, and outcomes to have cumulative data to track the performance
  • Keeping track of the community moderation insights to provide feedback to the social media Team regularly
  • Monitoring all information and news related to the industry and the company to anticipate potential issues

Requirements:

  • Multi-tasking and time-management skills, with the ability to prioritize tasks
  • Proficient in MS Office
  • Proficiency with Google Analytics and web analysis tools
  • Excellent analytical and presentation skills
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced, high-pressure environment
  • Highly organized and detail-oriented

Lead Photographer

Duties & Responsibilities:

  • Take professional pictures in a studio or on location
  • Work closely with clients and colleagues to produce high-quality photographic images
  • Use different techniques to enhance the photographs as required
  • Use photo manipulation software such as Adobe Suite to get desired results
  • Recommend creative ideas to exceed expectations of goals and objectives
  • Use artistic knowledge to enhance and compose photographs
  • Review sets of photographs and select the best results
  • Operate various photographic equipment such as single lens reflex cameras and film or digital cameras and lighting
  • Generate engaging lifestyle, editorial, celebrity, and model images in fast pace, fully-digital production studio

Requirements:

  • Associate's or bachelor's degree in photography art preferred
  • Proven experience as a photographer in a competitive industry
  • Excellent verbal and written communication skills
  • Detailed knowledge of photography art and lighting
  • Strong creative presence and artistic flair
  • Customer focus with a desire to over deliver on quality
  • Able to follow instructions clearly to achieve desired results
  • Able to stand and move around for long periods at a time
  • Flexible to travel to locations as required of the job

Marketing Account Manager

Duties & Responsibilities:

  • Serve as the day-to-day contact for multiple clients, managing all aspects of their accounts
  • Develop and maintain strong relationships with clients, providing them with exceptional service and support
  • Understand client objectives and needs, and develop strategies to achieve those goals
  • Create detailed project plans, timelines, and budgets, and track progress against those metrics
  • Write creative briefs and work with internal teams and outside vendors to execute campaigns
  • Monitor campaign results and adjust strategies as needed to ensure maximum effectiveness
  • Keep abreast of industry trends and best practices, and share that knowledge with clients
  • Attend client meetings and presentations, both in person and virtually
  • Prepare reports and analysis on account activity and performance
  • Manage invoicing and billing for assigned accounts
  • Stay within defined budget parameters while maximizing results
  • Handle multiple projects simultaneously while meeting deadlines

Requirements:

  • Bachelor’s degree in marketing, business, communications, or related field
  • 10 years professional experience in marketing and account management
  • Proven success managing multiple projects simultaneously and meeting deadlines
  • Strong writing, editing, and proofreading skills
  • Exceptional communication, presentation, and interpersonal skills
  • Highly organized with excellent attention to detail
  • Experience with social media marketing

Photographer

Duties & Responsibilities:

  • Highlight the best qualities of a brand's products through images
  • Liaising with account managers, sourcing for shoots, arranging products, and editing pictures
  • Coordinate, prepare, and shoot merchandise for our product pages
  • Execute Product and Lifestyle photography from conception to completion, including advanced lighting techniques, problem solving and final photo illustration
  • Work closely with the direct manager to ensure daily shoots are run on time, to brief and all studio processes are closely followed
  • Follow brand style guides and direction to produce consistent high quality on-body across our retail brands
  • Confidently operate all digital camera, computer, and lighting equipment
  • Digital operating for Ecommerce shoots
  • Confidently use relevant photography software programs to digitally manipulate imagery where required
  • Capture and edit visual content for multiple platforms
  • Produce photography in various methods including printed/digital media
  • Deliver final product to various sources, media, graphic designers, and corporate communications
  • Perform retouching and image adjustments after shoots
  • Purchase or requisition supplies
  • Prepare the studio for photoshoots by setting up necessary lights and ensuring that the space is clean
  • Find appropriate locations for shoots that are held outside of the studio
  • Prepare necessary release forms for events
  • Saving images in specific naming conventions
  • Researching the product to understand how best to photograph it
  • Editing images to match our brands
  • Staying up to date with the latest image editing software

Requirements:

  • Must Have:
    • Bachelors’ degree in Business, Fashion, or related field
    • 1 - 3 years of experience in Retail Product photographer
    • Experience in photography lighting, with ability to work with different types of photographic equipment and photography software
    • Expert knowledge of Adobe Photoshop
    • Previous studio or Ecommerce photography/digital operating experience, highly desirable
    • A demonstrated knowledge of composition, lighting, capture, and image processing
    • Ability to form new concepts for each product shoot
    • Solid understanding of e-commerce frameworks
    • Proficiency in Adobe Photoshop
    • Completion of a course in digital photography
  • Good to Have:
    • E-commerce & Retail Experience
    • Experience of IT Field culture in Egypt and KSA
    • Previous working experience in an e-commerce, International Tech, Tele Communication would be an advantage
    • Knowledge of various studio lighting equipment and basic setups
    • Experience in the digital marketing field
    • Self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
    • Certificate or degree in IT, graphic design business or administration
  • An eye for detail
  • Artistic ability
  • Project Focus
  • Excellent communication skills
  • Ability to form new concepts for each product shoot
  • Good time management skills at a shoot
  • Detail oriented
  • Ability to work methodically and meet tight deadlines
  • Ability to read and understand image technical specifications
  • Hand-on experience of Microsoft Office and similar applications
  • Proficiency in Photoshop
  • Very Good in English
  • Ability to effectively communicate in English, in both oral and written forms

Sales Account Manager

Duties & Responsibilities:

  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers’ individual needs
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Supervise account representatives to ensure sales increase
  • Report on the status of accounts and transactions
  • Set and track sales account targets, aligned with company objectives
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
  • Suggest actions to improve sales performance and identify opportunities for growth

Requirements:

  • BSc degree in Business Administration, Marketing or relevant field
  • 10+ years of proven work experience as a Sales account manager/ Sales account executive
  • Marketing Agency background
  • Hands on experience in sales and ability to deliver excellent customer experience
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An ability to deliver projects and answer inquiries on time
  • Business acumen with a problem-solving attitude

Senior Art Director

Duties & Responsibilities:

  • Translate marketing and branding strategies into innovative and impressive campaigns that stimulate targeted audiences
  • Bring a mix of artistic, marketing, and business expertise to the position, promoting our company and that of our valued clients
  • Inspire and be inspired by others to take our creative efforts to the next level
  • Have a natural eye for design and a passion for delivering dynamic ideas that connect with any audience
  • Working with other members of the art department to evaluate client or company needs, develop project strategies, and create visual elements for ad campaigns
  • Speaking with the company’s client to set goals, provide updates, receive feedback, and present the final campaign
  • Conducting research to better understand brand objectives, target markets, and industry trends
  • Hiring, training, and supervising design staff
  • Coordinating resources and with other departments to create a cohesive, effective campaign
  • Establishing budgets and timelines and delivering the finished campaign within those parameters
  • Troubleshooting design, staff, or process problems as they arise
  • Ensuring that all aspects of the campaign align with the needs of the client or company
  • Looking for ways to improve design department processes

Requirements:

  • Must Have:
    • Bachelor’s degree in graphic design, marketing, or related field
    • 5 - 7 years of experience in marketing, publications, or a related field
    • Experience in graphic design with a supporting portfolio, more education, or industry-specific knowledge may be required
    • Strong creative vision with an understanding of business objective
    • Have a solid knowledge of photography and video production
    • Determine how best to represent a concept visually
    • Determine which photographs, art, or other design elements to use
    • Develop the overall look or style of an advertising campaign
    • Professional Public Relations Course
    • Diploma in Media and Public Relations
  • Good to Have:
    • Previous working experience in an International Tech, Tele Communication would be an advantage
    • Hands on experience with logo design, typography, color, web layout design, print production, image selection and package design
    • Proficient use of InDesign, Photoshop, Illustrator or other visual design and wire-framing tools
    • Up to date with the latest trends and best practices in, digital marketing, website management
    • Web development experience
    • CPRM
  • Strong Interpersonal, time and project management, presentation, leadership, and communication skills
  • Creativity and ability to delegate responsibilities
  • Receptiveness to feedback and adaptability
  • Willingness to meet deadlines
  • High level of accountability and motivation
  • Proficiency with computers, especially MS Office and graphic design software
  • Hand-on experience of Microsoft Office and similar applications
  • Fluent in English
  • Ability to effectively communicate in English, in both oral and written forms

Senior Digital Marketing Executive

Duties & Responsibilities:

  • Assist in the planning, execution and optimization of the company online marketing efforts though The promotion of products and services through the digital channels to attract potential customers which becomes increasingly useful for the company’s digital sales, lead generation, brand engagement, and conversions
  • Achieve the conversion rate from total leads through company digital marketing channels
  • Achieve the success rate of planned digital marketing campaigns
  • Achieve the planned customer traffic through all digital channels
  • Achieve client recognition degree by identifying the project by its name
  • Send all reports required by the direct manager accurately and within the required time frames
  • Prepare and adhere to budgets
  • Create an effective presence on social media
  • Launch and optimize lead-generation campaigns across email, push, SMS, social
  • Assist in the back end on websites and social media and following up with agencies on prompt action
  • Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback
  • Plan digital marketing and branding objectives
  • Create social media and Google campaigns including content, management, and analytics in-house and/ or through agencies
  • Prompt Content management on website, by using content strategy best practices
  • Design, implement Email campaigns, identify the target audience, lead generation
  • Develop strategies to drive online traffic to the company website, by applying a variety of techniques including and not limited to paid search, SEO and PPC
  • Plan and execute all web, SEO/SEM, and display advertise campaigns
  • Create a line of communication with Customer Service and Sales teams for new campaign update

Requirements:

  • Must Have:
    • Bachelor’s degree in degree in Marketing, Information Technology, or relevant field
    • 6 -8 years of experience in similar role
    • Excellent understanding of digital marketing concepts and best practices
    • Experience with B2C social media, Google AdWords and email campaigns and SEO/SEM
    • Working knowledge of ad serving tools (e.g., DART, Atlas)
    • Perfect knowledge of web analytics tools (e.g. Google Analytics, Net Insight, Web Trends etc.)
    • Skills and experience in creative content writing
    • Analytical mindset and critical thinking
    • Have a full understanding of media needs and media relationships
    • Tactical understanding of all primary social media platforms
    • Being aware of the latest developments in marketing and sales technology
    • Experience in creative content writing
    • Ability to work in a team or individually as and when required
    • Ability to manage and handle multiple tasks
    • Digital Marketing Diploma
    • E-Commerce Marketing
    • Search Engine Marketing (SEM) – Google Ads
    • Influencer Marketing
  • Good to Have:
    • Previous working experience in an International Tech, Tele Communication would be an advantage
    • Exceptional knowledge of digital marketing ideas on SEO and SEM
    • Up to date with the latest trends and best practices in digital marketing, website management, and measurement
    • Professional Certificate in Digital Marketing
    • Brand Reputation Management
    • Search Engine Optimization (SEO)
  • Outstanding problem-solving skills
  • Exceptional attention to detail
  • A critical thinker
  • Planning and organization skills
  • Task-oriented
  • Creative and innovative thinking
  • Data analysis
  • Details oriented
  • Applied Marketing Techniques
  • Team working Skills
  • Hand-on experience of Microsoft Office and similar applications
  • Fluent in English
  • Ability to effectively communicate in English, in both oral and written forms

IT Technical Support

Duties & Responsibilities:

  • Identifying hardware and software solutions
  • Troubleshooting technical issues
  • Diagnosing and repairing faults
  • Resolving network issues
  • Installing and configuring hardware and software
  • Speaking to customers to quickly get to the root of their problem
  • Providing timely and accurate customer feedback
  • Talking customers through a series of actions to resolve a problem
  • Following up with clients to ensure the problem is resolved
  • Replacing or repairing the necessary parts
  • Supporting the roll-out of new applications
  • Providing support in the form of procedural documentation
  • Managing multiple cases at one time
  • Testing and evaluating new technologies
  • Conducting electrical safety checks on equipment

Requirements:

  • Degree in computer science or information technology
  • Certification in Microsoft, Linux, or Cisco is advantageous
  • Prior experience in tech support, desktop support, or a similar role
  • Proficiency in Windows/Linux/Mac OS
  • Experience with remote desktop applications and help desk software
  • Attention to detail and good problem-solving skills
  • Excellent interpersonal skills
  • Good written and verbal communication

Mobile Developer

Duties & Responsibilities:

  • Support the entire application lifecycle
  • Contribute in designing, testing, releasing and application support
  • Write a clean and sustainable code that can be used in the future
  • Gather specific requirements and suggest solutions
  • Write unit and UI tests to identify malfunctions
  • Troubleshoot and debug to optimize performance
  • Talk with users to understand their needs and experiences
  • Design interfaces to improve user experience
  • Work with Product development team
  • Identify and plan for new features
  • Plan, implement and manage new projects
  • Ensure new and legacy applications meet quality standards
  • Suggest and implement new mobile products, applications and protocols
  • Stay up-to-date with new technology and best practices

Requirements:

  • Previous working experience as a Mobile developer for 3-4 years
  • BSc in Computer Science or similar relevant field
  • Rich portfolio of released applications on the App store or the Android market
  • In-depth knowledge of programming languages such as Swift and Java
  • 2 years of experience with APIs
  • Familiarity with OOP design principles
  • Problem solver with excellent analytical skills

Odoo Developer/Team Leader

Duties & Responsibilities:

  • As an Odoo developer, you will lead and participate in development projects for our product, and be involved in all development-related aspects of our technical operations
  • Able to identify the requirement and propose good alternative solution to client requirement
  • Design, Development and testing of Odoo (Open ERP) modules, projects, products and interfaces
  • Design and develop Odoo apps (new module development, customization)
  • Develop application/features that affect everyday life
  • Testing of the developed / updated modules
  • Configuration, installation and maintenance of server and multi database Odoo/Ubuntu environments
  • Keeping different projects/versions under control using Git/ GitHub
  • Consistently create quality software that meets specific design and requirements on stated timelines
  • Enhance applications, develop and configure features and functionalities that support business requirements

Requirements:

  • Bachelor degree in software engineering, computer engineering, computer science or related major is Mandatory
  • 7+ years of experience in Odoo Application Development
  • Strong knowledge of Core Python and programming concepts
  • Odoo framework knowledge
  • Knowledge of linux flavored operating system
  • Perfect English and Arabic (written and spoken) a must
  • Knowledge of different Project Life cycles
  • Experience in object-oriented programming
  • Odoo Workflow, Odoo Backend, Odoo Frontend, Odoo Python Programming
  • RDBMS, SQL Query & Stored Procedure
  • Odoo System Operation and Configuration

Odoo Implementer

Duties & Responsibilities:

  • Analyze Clients' requirements
  • Document requirements and define which will need configurations and which will need development
  • Plan for project delivery
  • Perform the configuration (implementation) tasks
  • Follow up with developers to make sure that development is aligned with requirements
  • Follow up with the clients to make sure that the team will deliver what is required
  • Handle client requests regarding Odoo issues
  • Perform Odoo training
  • Support Odoo operations
  • Demo Odoo to clients and prospects

Requirements:

  • College graduate (preferred commerce and BA)
  • 4 years experience in Odoo implementation
  • Good knowledge of business processes especially accounting-related processes
  • Excellent planning and time management skills
  • Excellent communication skills
  • Good presentation skills
  • Ability to learn fast and execute accordingly
  • Good English
  • Odoo Certification is a big plus

Product Designer

Duties & Responsibilities:

  • Identify opportunities for new products
  • Analyze how a new product ties in with market needs and consumer preferences
  • Set design requirements based on briefs from internal teams and external partners
  • Research materials and techniques
  • Sketch drafts on paper or digitally (for example, using CAD)
  • Use 3D modeling software to design products and components
  • Produce prototypes and test functionality
  • Gather feedback from product users

Requirements:

  • Bachelor of Product Design / Engineering is a must
  • 4 years’ experience in similar role
  • Work experience as a Product Designer is required
  • Good knowledge of 3D modeling software
  • Time-management skills
  • Ability to prioritize effectively
  • Excellent knowledge of user-centered design principles
  • Demonstrated success defining and launching excellent products
  • Excellent written and verbal communication skills
  • Excellent teamwork skills

Product Owner

Duties & Responsibilities:

  • Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements
  • Defining the vision for the team’s product
  • Creating a product road map based on this vision
  • Managing the product backlog and prioritizing them based on changing requirements
  • Overseeing all stages of product creation including design and development
  • Developing user stories
  • Monitoring and evaluating product progress at each stage of the process
  • Liaising with the product team and end-users to deliver updates
  • Participating in Scrum meetings and product sprints

Requirements:

  • Bachelor of Engineering is a must
  • 4 to 6 years’ experience in similar role
  • In-depth knowledge of Scrum and Agile Software Development Methodology
  • Working knowledge of product development architecture
  • Proficiency in the use of analytic tools
  • Ability to prioritize effectively
  • Excellent knowledge of user-centered design principles
  • Demonstrated success defining and launching excellent products
  • Excellent written and verbal communication skills
  • Excellent teamwork skills

Project Manager

Duties & Responsibilities:

  • Manage the complete project life cycle, including approval, planning, execution, and closeout to ensure planned results are achieved on time
  • Develops timelines and ensures progress to plan, as well as tracking critical project achievements
  • Coordinates the activities of a cross-functional team
  • Defines the project's objectives and ensures progress to plan, as well as tracking critical project achievements
  • Acts as a key contributor in a complex and crucial environment and share expertise
  • Ensure the successful implementation of the Projects strategy, responsibilities, services, and deliverables
  • Update and maintain the Risk Log, Action Log, Decisions Log, and Issue Register
  • Planned Track financial reporting, ensuring that the program and projects adhere to the agreed budget
  • Ensure cross-program dependencies are managed and the dependency log is accurately maintained
  • Coordinate project closure to good practice and ensure lessons learned are logged
  • Build cohesion within the team and motivate team to produce quality work
  • Provide Project planning, Milestone management, Scope management, Resource forecasting
  • Financial Management; Change Management across the project portfolio
  • Create working relationships between project managers
  • Collaborating with other department leaders to define, prioritize, and develop projects
  • Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables
  • Analyzing financial data, including project budgets, risks, and resource allocation
  • Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards
  • Drafting new and improving existing project management office policies and processes
  • Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines
  • Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification
  • Report generation following a predefined script as well as preparation of custom reports for project needs
  • Monitoring of relations between project areas and active improvement submission
  • Provide reporting to senior management and stakeholders

Requirements:

  • Must Have:
    • Bachelor’s degree in computer science or software engineering
    • 5- 7 years of experience in project management support within professional e-commerce services Previous experience
    • Knowledge of Business Analysis discipline
    • Knowledge of managing an IT & Online Platform Portfolio
    • Knowledge of managing external partner relationships and contract staff
    • Ability to set and meet goals, asses' resource needs, develop schedules, monitor, and communicate status, and develop processes and procedures
    • Pro-active, professional, and able to demonstrate full commitment to exceptional customer care and service in all activities. Work as a key member of the team
    • Lead the project team which will comprise of staff from audit and client’s Finance function
    • Maintain effective relationship with client
    • Focus on client relationships and impact on our customer service
    • Challenge others to develop as leaders while clarifying roles and responsibilities
    • Pursue excellence in all aspects of project
    • Project Management Professional (PMP) Certification
  • Good to Have:
    • Experience of IT & Online Platform Field, culture in Egypt and KSA
    • Experience in using the Agile Program
    • Previous working experience in an International Tech, Tele Communication would be an advantage
    • Knowledge of Lean concepts and applying them in a technology & environment
    • Customer service knowledge & experience
    • Ability to communicate and interact at all levels of the organization
    • Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual
    • Possess the expert knowledge to identify opportunities for change and the ability to convey the need for change
    • PMI Agile Certified Practitioner (PMI-ACP) ® Certification
  • Project Focus
  • Analysis and Decision Making
  • Integrity and commitment
  • Communicating and influencing
  • Equality, Diversity and Respect
  • Detail orientated
  • Self-motivated
  • Ability to prioritize, multitask and manage multiple projects successfully in a fast-paced and dynamic environment
  • Excellent customer service skills
  • Strong attention to detail and commitment to delivery of quality/accurate work products
  • Ability to work under pressure while meeting deadlines
  • Hand-on experience of Microsoft Project
  • Hand-on experience of Microsoft Office and similar applications
  • Spreadsheet and project management software capabilities
  • Fluent in English
  • Ability to effectively communicate in English, in both oral and written forms

Scrum Master

Duties & Responsibilities:

  • Facilitate and manage sprint planning sessions, daily stand-ups, retrospectives and demos
  • Resolve impediments in a timely manner and ensure the whole team functions smoothly
  • Identify continuous improvement opportunities, makes recommendations for changes in policies and procedures
  • Work with product owners to handle roadmaps, backlogs and new requests
  • Own and preserve the SCRUM KPIs including the velocity, points entered, WIP, etc.
  • Supervise product regression prior to production releases and report on their status
  • Ensure accuracy of data in the used tools and own any necessary documentation for the squad and sprints including release notes
  • Contribute in the design of the software development process
  • Evaluate and manage individual performance of software engineers
  • Identify risks and their respective mitigations regarding sprints
  • Be the point of contact for all matters involving the team, and provide information on estimates, dates, performance issues, etc.
  • Very Good Knowledge about Agile techniques

Requirements:

  • 5+ years of experience as Scrum Master at a similar role
  • Agile certification
  • Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (burndown techniques, retrospective formats, handling bugs)
  • Deep and thorough understanding of the software development best practices and challenges, especially agile methodologies
  • Thorough experience in leading technical teams and overseeing the work and productivity of junior and senior software engineers
  • Comfortable and able to adopt new technologies and concepts
  • Impeccable estimation skills
  • Enjoys a strong work ethic, professionalism, and ownership towards tasks
  • Enjoys strong analytical, problem-solving, and critical thinking skills
  • Ability to multitask, organize, prioritize, and manage projects and deadlines
  • Demonstrate leadership skills, attention to details, through an enthusiastic approach
  • Demonstrate eagerness to learn and grow in a fast-paced, entrepreneurial environment
  • Excellent English communication (oral and written)
  • Team player who is self-motivated, end goals-focused with conflict resolution skills
  • Evaluate current methods and processes inclusive of upgradation of process development

Senior Frontend (Angular)

Duties & Responsibilities:

  • Design and develop Front-End (Angular) technologies IS A MUST
  • Work with a cross-functional, full-stack development team and had prior experience building cross-platform, responsive, high-performing user interfaces for web applications
  • Design and developing applications for a clustered or distributed environment Bring new ideas to the table to help make our environment better
  • Be constantly experimenting
  • Design and develop scalable web applications using open source technologies
  • Develop responsive web application using HTML5, CSS, and Javascript, and associated Javascript frameworks, for desktop, tablet, and mobile platforms
  • Work with UX Designers, Architects, and other Developers to implement full stack web and mobile solutions
  • Creating efficient, scalable web interfaces

Requirements:

  • 4+ years of experience working with modern front-end Angular frameworks
  • In-depth knowledge of Angular, TypeScript, JavaScript, HTML, jQuery
  • Experience with Bootstrap or other CSS frameworks
  • Deep knowledge of Angular practices and commonly used modules based on extensive work experience
  • Be able to create self-contained, reusable, and testable modules and components
  • Working knowledge of Node.js and NPM, and the Angular CLI
  • Experience working with RESTful API and API tools
  • Experience with TypeScript highly desired
  • Experience with content management systems (CMS) and version control systems

Senior Odoo Developer/Team Leader

Duties & Responsibilities:

  • Carrying out Odoo development activities for Customization, Code Migration, Data Migration & Import, Generating BI Reports, Output Documents, Functional Test/User Acceptance Test, Automation Test & Unit Test
  • Analyze and clarify functional specifications, write technical specifications, design technical structure of the solution, and implement business logic
  • Work closely or in coordination with Technical Lead as needed to plan, scope, design, develop, test, implement, support, and enhance Business applications and it's features/solutions
  • Understanding the requirements and participating in project planning by giving an estimation of the work to Technical Lead
  • Application development using Odoo framework & components
  • Bug fixing, performance optimization, production support
  • Be part of Sprint meetings to discuss project development progress/challenges/scope etc and also assist the ERP Technical Lead for preparing the Sprint report
  • Make sure to follow the prescribed coding and development best practices to give high-quality output as per the requirement
  • Adherence to the latest development methods like continuous deployment & integration
  • Contribution to Odoo open-source projects, participation in Odoo technical community discussions, online forums, or interest groups
  • Assess the impact of potential changes/customizations in Odoo’s core business apps, implement solutions to mitigate negative outcomes
  • Document and demonstrate solutions by developing documentation, flowcharts, algorithms, data-flow diagrams, layouts, user-flow diagrams, charts, code comments, and keeping code clean, readable, and optimized
  • Must possess a strong learning curve and should be willing to keep themselves abreast and continuously updating their job knowledge by studying state-of-the-art development tools, programming techniques, latest cloud services, modern programming/technical concepts for personal upscaling and in turn meeting organizational needs as well
  • Developing technical documentation to guide future software development projects

Requirements:

  • Must have sound knowledge of Odoo MVC architecture
  • 7 to 9 years of hands-on experience in developing & configuring Odoo applications/modules in the areas of Sales, Purchase, Delivery, Accounting, eCommerce, Qweb Reporting, etc.
  • Must be aware of Odoo's latest version and ORM API
  • Must be aware of Odoo Enterprise solutions
  • Must have knowledge about popular open-source IDE such as Eclipse or PyCharm
  • Must have code optimization skills and proactively look for ways to make the architecture, code, and operations better
  • Must have experience with Scrum/Agile development methodologies
  • Proficiency in Python, JavaScript, XML
  • Readiness to learn a new language and frameworks
  • Must be a self-starter & be able to work with minimum supervision
  • Hands-on experience in Linux/Unix development environments is a must
  • Excellent knowledge of version control systems like GIT, Bitbucket, etc including branching and merging
  • Excellent analytical and problem-solving skills
  • Sound judgement and independent decision-making regarding the viability of ERP solutions and abstract concepts
  • Experience in writing SQL queries for PostgreSQL

Senior Pre-Sales Software Engineer

Duties & Responsibilities:

  • • Respond to a request for information (RFIs) or request for proposals (RFPs) from customers
  • • Pitch solutions to a customer and explain all the features and benefits of a particular product or service
  • • Support and maintain cloud and on-premise demonstration environments, supporting the broader presales when they reach out for technical demo support
  • • Help sales executives during the technical presentations
  • • Determine the technical requirement to meet customer goals
  • • Ability to adapt and learn new software along with industry processes and best practices to align with new business and demo requirements
  • • Prepare cost estimates and technical proposals such that it meets the client's requirement
  • • Monitoring activities related to client projects mainly calls, emails, interview schedules, etc and ensuring that there is no communication gap between the team and the client’s expectations
  • • Empower sales teams with in-depth product and business knowledge
  • • Work with the product development teams to capture new customer requirements and develop and expand the product portfolio
  • • Work with the post-sales/ Project implementation team in handing over any pre-sales efforts

Requirements:

  • • 5-10 years experience in the Technology industry
  • • Experience working as a customer facing Presales Sales Engineer
  • • Preferred pervious technology experience Digital Transformation, SharePoint, Low Code (outsystems – mendix), .Net, Mobile applications and CMS
  • • Manage multiple projects in competing timelines, ability to respond to shifting priorities quickly and effectively
  • • Minimum 3 years Saudi Arabia market experience
  • • A flexible attitude and an ability to produce excellent work with minimal guidance

Senior Project Manager

Duties & Responsibilities:

  • • Manage the complete project life cycle, including approval, planning, execution, and closeout to ensure planned results are achieved on time
  • • Develops timelines and ensures progress to plan, as well as tracking critical project achievements
  • • Coordinates the activities of a cross-functional team
  • • Defines the project's objectives and ensures progress to plan, as well as tracking critical project achievements
  • • Acts as a key contributor in a complex and crucial environment and share expertise
  • • Ensure the successful implementation of the Projrcts strategy, responsibilities, services, and deliverables
  • • Update and maintain the Risk Log, Action Log, Decisions Log, and Issue Register
  • • Planned Track financial reporting, ensuring that the program and projects adhere to the agreed budget
  • • Ensure cross-program dependencies are managed and the dependency log is accurately maintained
  • • Coordinate project closure to good practice and ensure lessons learned are logged
  • • Build cohesion within the team and motivate team to produce quality work
  • Provide Project planning, Milestone management, Scope management, Resource forecasting
  • Financial Management; Change Management across the project portfolio
  • Create working relationships between project managers
  • Collaborating with other department leaders to define, prioritize, and develop projects
  • Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables
  • Analyzing financial data, including project budgets, risks, and resource allocation
  • Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards
  • Drafting new and improving existing project management office policies and processes
  • Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines
  • Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification
  • Report generation following a predefined script as well as preparation of custom reports for project needs
  • Monitoring of relations between project areas and active improvement submission
  • Provide reporting to senior management and stakeholders

Requirements:

  • Must Have:
    • Bachelor’s degree in computer science or software engineering
    • 5- 7 years of experience in project management support within professional e-commerce services Previous experience
    • Knowledge of Business Analysis discipline
    • Knowledge of managing an IT & Online Platform Portfolio
    • Knowledge of managing external partner relationships and contract staff
    • Ability to set and meet goals, asses' resource needs, develop schedules, monitor, and communicate status, and develop processes and procedures
    • Pro-active, professional, and able to demonstrate full commitment to exceptional customer care and service in all activities. Work as a key member of the team
    • Lead the project team which will comprise of staff from audit and client’s Finance function
    • Maintain effective relationship with client
    • Focus on client relationships and impact on our customer service
    • Challenge others to develop as leaders while clarifying roles and responsibilities
    • Pursue excellence in all aspects of project
    • Project Management Professional (PMP) Certification
  • Good to Have:
    • Experience of IT & Online Platform Field, culture in Egypt and KSA
    • Experience in using the Agile Program
    • Previous working experience in an International Tech, Tele Communication would be an advantage
    • Knowledge of Lean concepts and applying them in a technology & environment
    • Customer service knowledge & experience
    • Ability to communicate and interact at all levels of the organization
    • Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual
    • Possess the expert knowledge to identify opportunities for change and the ability to convey the need for change
    • PMI Agile Certified Practitioner (PMI-ACP) ® Certification
  • Project Focus
  • Analysis and Decision Making
  • Integrity and commitment
  • Communicating and influencing
  • Equality, Diversity and Respect
  • Detail orientated
  • Self-motivated
  • Ability to prioritize, multitask and manage multiple projects successfully in a fast-paced and dynamic environment
  • Excellent customer service skills
  • Strong attention to detail and commitment to delivery of quality/accurate work products
  • Ability to work under pressure while meeting deadlines
  • Hand-on experience of Microsoft Project
  • Hand-on experience of Microsoft Office and similar applications
  • Spreadsheet and project management software capabilities
  • Fluent in English
  • Ability to effectively communicate in English, in both oral and written forms